Pushing a Campaign – Recurring

Once you have created a campaign, the next step is to send it out to a list of contacts, referred to here as pushing the campaign. There are three different timing options for pushing the campaign: Immediate, Scheduled, and Recurring. In this article, we will show you how to do a Recurring push of a campaign. See the following articles for instructions on Immediate and Scheduled pushes.

• Pushing a Campaign – Immediate
• Pushing a Campaign – Scheduled

Create Push

1. Expand Send Messages in the left sidebar and select Campaigns.

   

2. Click the arrow icon found in the action column of the campaign to open the dialog window to push the campaign.

   

Create Schedule

1. Select Schedule.

   

2. Select Daily, Weekly, or Monthly from the Schedule Type dropdown. Each of the Schedule Types has its own set of options. Expand the section and follow the instructions for your Schedule Type.

   

Schedule Daily

The message will be sent daily at the scheduled time.

1. Click the Schedule Date box and select a date from the calendar widget. This date will be the first day the recurring schedule is active. The message will be sent on this day.
2. Click the Schedule Time box and select a time from the time widget. This time of day is when the message will be sent.
3. Click the Time Zone dropdown and select the time zone for this schedule. The message will be sent at the scheduled time of the time zone you selected.
4. Click the End Date box and select a date from the calendar widget. This is the date the recurring schedule will end. No message will be sent on this day.

   

Schedule Weekly

The message will be sent weekly on the scheduled day and time.

1. Click the Schedule Date box and select a date from the calendar widget. This date will be the first day the recurring schedule is active. Messages are only sent on this day if it is the scheduled day of the week.
2. Click the Schedule Time box and select a time from the time widget. This will be the time of day the message is sent.
3. Click the Time Zone dropdown and select the time zone for this schedule. The message will be sent at the scheduled time of the time zone you selected.
4. Click the End Date box and select a date from the calendar widget. This is the date the recurring schedule will end. No message will be sent on this day.
5. Select one or more days in the Day of week selector. This will be the day or days each week the message is sent.

   

Schedule Monthly

The message will be sent monthly on the scheduled day and time.

1. Click the Schedule Date box and select a date from the calendar widget. This date will be the first day the recurring schedule is active. Messages are only sent on this day if it is the scheduled day of the month.
2. Click the Schedule Time box and select a time from the time widget. This will be the time of day the message is sent.
3. Click the Time Zone dropdown and select the time zone for this schedule. The message will be sent at the scheduled time of the time zone you selected.
4. Click the End Date box and select a date from the calendar widget. This is the date the recurring schedule will end. No message will be sent on this day.
5. Enter the day of the month as a number in the Day of month box. This will be the day or days each month that the message is sent. See the info box below for more details about valid Day of month inputs.

   The Day of month textbox allows you to enter one or multiple days, separated by commas. A range of days is indicated using a dash. For example, entering 1-10 means the campaign will be sent out daily from the 1st to the 10th of the month (including the 10th).
   
   The letter L represents the last day of the month and can be used with or without an offset. For instance, L-5 means five days before the end of the month, which would be the 26th for months with 31 days and the 25th for months with 30 days.
   
   If a scheduled day falls outside the current month, the campaign will be sent on the last day of that month. For example, if you enter 31, the campaign will be sent on the 30th for months that only have 30 days.
   
   The table below has some examples of valid Day of month inputs.

   Example	Description
   5	The campaign is scheduled to be pushed on the 5th of every month.
   2, 10, 22	The campaign is scheduled to be pushed on the 2nd, 10th, and 22nd of every month.
   4, 11-21	The campaign is scheduled to be pushed on the 4th and the 11th through the 21st of every month.
   7, L-3	The campaign is scheduled to be pushed on the 7th and 3 days before the end of every month.

   

Add Schedules

1. (Optional) Click the Add Schedule button to add as many schedules as needed for your campaign. Repeat the steps above for each new schedule.

Text Channel

1. Click the Text Channel dropdown and select the phone number from which the messages will be sent. The phone number can be a long code or a short code. You can use Round Robin or Round Robin by ID if sending from lower-level accounts. Round Robin by ID will be sent from a long code based on the contact record Assigned ID value.

   

Contacts

Select Contact Lists or Contacts to specify who will receive the message from the campaign. Expand the sections below for instructions specific to each option.

Contact Lists

1. Click the Contact List(s) box to get a list of the available contact lists.
2. Select one of the contact lists to add. Repeat these steps to add as many contact lists as required. Note: If a contact is in multiple lists, the system will only send a message to the contact once.
3. If you want to exclude specific contacts, click the Exclude List(s) box to get a list of the available contact lists.
4. Select one of the contact lists to add. These steps can be repeated to add as many contact lists as required.

   

Contacts

1. To add a phone number to receive the message, enter the phone number into the Contacts textbox. Once a valid number is entered, it will automatically be added to the list on Contacts. You can enter as many numbers as required.

   

Send

1. (Optional) Select Ignore Single Use if you wish to send a single-use campaign message to contacts that have already received the campaign.
2. Click Send.

   

Confirm Push

1. Review the details of the push.

   The Est. Total Messages row shows an estimate of the number of messages this push will send. In this example, the SMS Example campaign has a message that exceeds the 160-character message limit, requiring three SMS messages to send the campaign’s message. Since each SMS message requires one credit to send, and the Example Contact List only has one contact, the total number of credits used to push this campaign is three. If you don’t have enough credit available, you must purchase more by following the instructions in the Purchasing More Credits article.

2. Enter the confirmation code on the left in the box on the right.
3. Click Confirm.

   

4. After starting the campaign push, a success message will appear in the upper right corner.