Creating a Campaign – One Way SMS

TrueDialog Portal

Sending Messages > Campaigns

The guide covers creating a One Way SMS campaign. A campaign holds the message to send to end-users. Follow the instructions below to create a one-way SMS message campaign.

Create a One Way Campaign

1. Expand Send Messages in the left sidebar and select Campaigns.

   

2. Click the Create Campaign dropdown and select One way to open the New One-Way Campaign window.

   

3. Select Text for the message type.
4. Click Next to go to the Details page.

   

5. Enter your campaign’s name in the Name textbox.
6. (Optional) Expand the Advanced section.
   • Language(s) – Add or remove any of the supported languages. If multiple languages are selected, the Text Messages page will have a Message Content box for each language.
   • Subscription – Select the subscription to use for this campaign. The default subscription will be selected.
   • Single Use – If checked, the end-user will receive a message from this campaign only once. Note: Don’t set it to single use until testing is complete.
7. Click Next to go to the Text Messages page.

   

Text Messages Page

1. Enter your message in the Message Content textbox. SMS messages have a character limit of 160 and will be sent as multiple messages whenever exceeding this limit. The Messages and Remaining counts displayed below this textbox indicate the number of messages that will be sent and the characters left for this message, respectively. TrueDialog supports message concatenation so that the user will receive a single message for carriers supporting concatenation.
2. If the Append “TxtSTOPtoEnd” checkbox is checked, TxtSTOPtoEnd will be appended to the end of your message once the campaign is created. You can remove this later by editing your campaign.
3. (Optional) The Dynamic Values feature lets you include contact attributes in your message by dragging and dropping them. When you send a message with dynamic content, the attribute value for each contact will be automatically inserted into the message sent to them. If no value is assigned to a particular contact, the placeholder [Empty] will be used instead.
4. Click Next to go to the Review page.

   

Review Page

1. Review the message in the mockup phone to ensure everything is as expected.
2. (Optional) Check to test campaign – If checked, the campaign will be tested by sending the message to the specified contact once the campaign is created.
   1. Note: It is strongly recommended that you test all campaigns before making them live.
   2.  Click the Text Channel dropdown and select the channel to send the test message. You should test with the channel you will use to send your campaign.
   3. In the Contacts textbox, enter the phone numbers to receive the test message. To enter multiple phone numbers, type a comma after the number, and the number will automatically be added to the list of contacts.
3. Click Submit to create the campaign. The campaign message will be sent to the listed contacts if the Check to test campaign checkbox is checked.

   

4. After creating the campaign, a success message will appear in the upper right corner.