Creating a Campaign – One Way MMS

TrueDialog Portal

Sending Messages > Campaigns

The guide covers creating a One Way MMS campaign. A campaign holds the message to send to end-users. Follow the instructions below to create a one-way MMS message campaign.

Create a One Way Campaign

1. Expand Send Messages in the left sidebar and select Campaigns.

   

2. Click the Create Campaign dropdown and select One way to open the New One-Way Campaign window.

   

3. Select Media for the message type.
4. Click Next to go to the Details page.

   

5. Enter your campaign’s name in the Name textbox.
6. (Optional) Expand the Advanced section.
   • Language(s) – Add or remove any of the supported languages. If multiple languages are selected, the Media Messages page will have a Message Content box for each language.
   • Subscription – Select the subscription to use for this campaign. The default subscription will be selected.
   • Single Use – If checked, the end-user will receive a message from this campaign only once. Note: Don’t set it to single use until testing is complete.
7. Click Next to go to the Media Messages page.

   

Media Messages Page

1. Click Browse or Drag & Drop a media file to attach to the message.

Files must be 300kB or less in size. See the table below for the supported file types.

2. Follow your browser instructions for selecting a file.
3. Enter your message in the Message Content textbox. Note: MMS messages do not have the 160-character limit that SMS messages have.
4. If checked, the Append “TxtSTOPtoEnd” checkbox will append “TxtSTOPtoEnd” to the end of your message once the campaign is created. You can remove or add this later by editing your campaign.
5. (Optional) The Dynamic Values feature allows you to drag and drop contact attributes into the message. When a message with dynamic content is sent, the attribute value for each contact will be inserted into the message sent to that contact. If no value for the contact exists, [Empty] will be inserted.
6. Click Next to go to the Review page.

   

Review Page

1. (Optional) Check to test campaign – If checked, the campaign message will be sent to the specified contact once the campaign is created.
   1. Note: It is strongly recommended that you test all campaigns before making them live.
   2. Click the Media Channel dropdown and select the channel to send the test message. This should be the same channel you will use to send your campaign.
   3. In the Contacts textbox, enter the phone numbers to receive the test message. To enter multiple phone numbers, type a comma after the number, and the number will automatically be added to the list of contacts.
2. Review the message in the mockup phone to ensure everything is as expected.
3. Click Submit to create the campaign. The campaign message will be sent to the listed contacts if the Check to test campaign checkbox is checked.

   

4. After creating the campaign, a success message will appear in the upper right corner.