Salesforce – Creating a Message Template [Salesforce] This article shows you how to create a new template, add dynamic content, and import your templates from the TrueDialog Portal.
Salesforce – Using Log a Call On SMS [Salesforce] This article explains how to view the Log A Call On SMS task and turn it off if needed.
Salesforce – Creating an Incoming SMS Log a Call Flow [Salesforce] This article will show you how to build a Flow that logs incoming SMS messages to a Task for Opportunity records.
Salesforce – Using SMS Records [Salesforce] This article explains the SMS object and provides instructions on how to use it effectively.