Comms Hub Overview [TrueDialog Portal] This guide provides an overview of the Comms Hub's capabilities, including explanations of how various channels work and guidance on how to use its User Interface.
Using The Comms Hub – SMS/Text [TrueDialog Portal] This guide explains the SMS/Text section of the Comms Hub, which allows one-to-one communication through SMS messages with contacts.
Using The Comms Hub – Internal Chat [TrueDialog Portal] Learn how the Comms Hub's Internal Chat section enables your TrueDialog Users to send messages to each other through the Portal.
Using The Comms Hub – External Chat [TrueDialog Portal] This article provides a guide on how to use the External Chat features of the Comms Hub to provide online chat support using the Chat Widget.
Using The Comms Hub – Social Media Messaging [TrueDialog Portal] The Comms Hub's Social Media section allows you to respond to user's messages from Facebook Messenger and WhatsApp.
Using The Comms Hub – AI Assistant [TrueDialog Portal] Learn how to set up and use the AI Assistant, a powerful feature of the Comms Hub that intelligently suggests replies to incoming messages.
Creating and Using Templates [TrueDialog Portal] Learn how to create and use templates in Comms Hub Messenger to insert pre-written text easily.
Controlling Auto Response For Comms Hub [TrueDialog Portal] This article explains how to use the Comms Hub Auto Response feature to create a pre-written message to respond to incoming messages automatically.