Salesforce – Creating a Message Template [Salesforce] This article shows you how to create a new template, add dynamic content, and import your templates from the TrueDialog Portal.
Salesforce – Using Log a Call On SMS [Salesforce] This article explains how to view the Log A Call On SMS task and turn it off if needed.
Salesforce – Creating an Incoming SMS Log a Call Flow [Salesforce] This article will show you how to build a Flow that logs incoming SMS messages to a Task for Opportunity records.
Salesforce – Using SMS Records [Salesforce] This article explains the SMS object and provides instructions on how to use it effectively.
Salesforce – Creating a Contact Record [Salesforce] This article demonstrates how to create a Contact record to send SMS messages using TrueDialog.
Salesforce – Receiving Notifications [Salesforce] This article explains how receiving New SMS notifications works.
Salesforce – Using TrueDialog Settings Utility [Salesforce] The TrueDialog Settings utility provides access to settings and tools for the TrueDialog Integration, and this article explains how to use each tool in the utility.
Salesforce – Handling Unassigned Messages [Salesforce] This article outlines when a message is unassigned and how to manage these messages.