Salesforce – Creating Records From Unknown Numbers [Salesforce] This article explains enabling and setting up Create Records From Unknown Numbers.
Salesforce – Disabling Populate Formatted Phone Number [Salesforce] This article explains how to turn off the Populate Formatted Phone Number Custom Metadata Type when it conflicts with an import.
Salesforce – Enabling Mobile App SMS Notifications [Salesforce] This article explains how to enable notifications for SMS messages on the Salesforce Android and iPhone apps.
Salesforce – Disabling Reassign SMS From Converted Leads [Salesforce] This article will show you how to disable Reassign SMS From Converted Leads.
Salesforce – Enabling Mobile Phone Form Factor [Salesforce] This guide explains how to enable a page’s Mobile Phone form factor.
Salesforce – Using a Custom Field or Object With TrueDialog [Salesforce] This article explains connecting custom objects or phone fields to the TrueDialog integration.
MS365 – Logging Into TrueDialog [Microsoft 365] This article provides instructions for obtaining your API key to log in to the TrueDialog app.
MS Dynamics – Messaging Overview [MS Dynamics] This article gives an overview of the different SMS messaging options the TrueDialog integration provides.