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Managing API Keys

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TrueDialog Portal

Administration > Api Keys

This guide will show you how to find and manage your API Keys. The API Keys are needed to access the TrueDialog API. For more information about using the TrueDialog API, see the TrueDialog API Documentation.

  1. Click your Account Name in the upper right corner.
  2. In the dropdown, select Api Keys.
    Navigate to Api Keys Page

Get Account ID, API Key, and Secret Key

Before using the TrueDialog API, you must gather information about your account. The following information is needed for a specific user to access the API: Account IDAPI Key, and Secret Key. To access the API without using a specific user account, you can create a Common API Key; see the New API Key section below.

  1. Find the User in the list to get the values for.
  2. The Account ID is in the Account ID column.
  3. The API Key is in the Key column.
  4. To view the Secret Key, click the eye icon in the Secret column.
    Get Account ID, API Key, and Secret Key

Update Secret

  1. Click Update Secret to generate a new Secret Key for the selected User.
    Click Update Secret
  2. After updating the secret, a success message will appear in the upper right corner.
    Successfully Updated

New API Key

A Common API Key can be created without being tied to a specific user, which provides greater flexibility in managing API access. These keys are linked to your chosen account and can be deleted or set to expire automatically on a specific date.

  1. Click New Api Key to open the form for creating an API Key.
    Click New Api Key
  2. Enter a name for the key in the Label textbox.
  3. Select the account to use for this API Key from the Account dropdown.
    Enter Key Information
  4. Select Common Key or Temporary KeyNote: Use Common Key unless you need the API Key to stop working after a specific date.
    • If Temporary Key is selected, enter the date you want the key to stop working in the Expiration Date.
      Select Temporary Key
  5. Click Add.
    Click Add
  6. After creating the API Key, a success message will appear in the upper right corner.
    Successfully Created

Delete Key

API Keys you created can be deleted, but user-linked API Keys cannot.

  1. Click Delete for the API Key you want to delete. Note: The delete key will be faded red and not clickable for keys you cannot delete.
    Click Delete
  2. In the Delete API key confirmation window, click Yes.
    Confirm Delete API Key
  3. After deleting the API Key, a success message will appear in the upper right corner.
    Successfully Deleted
Updated on January 18, 2025
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