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Managing Contact Lists

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Contacts > Contact Lists

This guide shows you how to edit, get counts, delete, and search your contact lists. See the Creating a Contact List article to create a new contact list.

  1. Expand Contacts in the left sidebar and select Contact Lists.
    Navigate to Contact Lists Page

New Contact List

See the Creating a Contact List article for instructions on creating a new contact list.

Edit Contact List

  1. Click the Contact List Name of the Contact List you wish to edit.
    Click Contact List Name
  2. Edit the contact list. The Creating a Contact List article provides details about creating contact lists, which can be used to edit a contact list here.
  3. Click Save.
    Edit and Click Save
  4. Once complete, a successful update notification will be displayed in the upper right corner.
    Successfully Updated

Get Contact List Count

Once a contact list is created, the Get Count button in the No. of Contacts column provides various counts for the number of contacts in the list. The table below explains what each of the different counts includes.

There are three different opt-in message types: Text Messages, Email Messages, and Voice Messages. In the Get Count options, SMS refers to Text Messages.

CountDescription
Total Number of contacts that match the list filter. This even includes contacts opted-out of all message types for all subscriptions.
Subscribed To AnyNumber of contacts that match the list filter and are opted-in to at least one message type for any subscription.
Subscribed to [Subscription]Number of contacts that match the list filter and are opted-in to at least one message type for the specified Subscription Name.
Subscribed to [Subscription] (SMS)Number of contacts that match the list filter and are opted-in to Text Messages for the specified Subscription Name. When pushing a text message campaign, this count will indicate the number of contacts to whom the campaign will be sent.

If the Get Count menu extends off the page, increase the width of your browser window.

  1. Click Get Count.
    Click Get Count
  2. Select the type of count to display from the dropdown menu.
    Click Total
  3. The count is displayed below the Get Count button.
    Total Count
  4. All counts can be displayed by clicking Get Count and individually selecting each.
    All Counts

Delete Contact List

  1. Click Delete for the contact list you wish to delete.
    Click Delete
  2. On the Delete contact list confirmation window, click Yes.
    Click Yes
  3. Once complete, a successfully deleted notification will be displayed in the upper right corner.
    Successfully Deleted
  1. As you type in the Search box, the results will update in real-time, matching your search string to any part of the fields in the following columns: Contact List ID, Contact List Name, Create, and Modified.
    Enter Search
Updated on January 18, 2025
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