Removing a Keyword From a Campmaign

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Sending Messages > Campaigns

This article explains how to remove a keyword from a campaign. After removing the keyword, the campaign will no longer respond to users who send the keyword in a message. If desired, the keyword can be attached to another campaign; see the Attaching a Keyword to a Campaign article for instructions.

1. Expand Send Messages in the left sidebar and select Campaigns.

   

2. Click the Key icon in the Action column of the campaign from which you wish to remove the keyword.

   

3. Click the X of the keyword you wish to remove.

   If more than one keyword is attached to the campaign, you can remove more than one keyword at a time by clicking the X of each keyword to remove.

   

4. Click Save Changes to remove the desired keywords from the campaign.

   

5. After saving the changes, a success message will appear in the upper right corner.