Comms Hub Overview [TrueDialog Portal] This guide provides an overview of the Comms Hub's capabilities, including explanations of how various channels work and guidance on how to use its User Interface.
Using The Comms Hub – SMS/Text [TrueDialog Portal] This guide explains the SMS/Text section of the Comms Hub, which allows one-to-one communication through SMS messages with contacts.
Using The Comms Hub – External Chat [TrueDialog Portal] This article provides a guide on how to use the External Chat features of the Comms Hub to provide online chat support using the Chat Widget.
Using The Comms Hub – Social Media Messaging [TrueDialog Portal] The Comms Hub's Social Media section allows you to respond to user's messages from Facebook Messenger and WhatsApp.
MS365 – Sending a Single MMS Message [Microsoft 365] This guide demonstrates how to attach a media file to a message for 1-1 messaging.
Salesforce – Using Messenger with Opportunities [Salesforce] This article explains how to send an SMS from an Opportunity record page.
MS Dynamics – Sending a Single MMS from SMS Chat [MS Dynamics] This article explains how to send an MMS message using the SMS Chat messenger.
MS Dynamics – Sending a Single SMS from Text Message Activity [MS Dynamics] This article shows you how to send an SMS message using the Text Message messenger.