Salesforce – Handling Unassigned Messages [Salesforce] This article outlines when a message is unassigned and how to manage these messages.
Viewing Daily Activity Report [TrueDialog Portal] This article shows you how to use the Daily Activity Report, which provides daily account activity for the past month.
Creating a Campaign – Link Tracking [TrueDialog Portal] This article shows you how to create a campaign with a TrueDialog shortened and tracked link.
MS Dynamics – Messaging Overview [MS Dynamics] This article gives an overview of the different SMS messaging options the TrueDialog integration provides.
MS Dynamics – Sending a Single SMS from SMS Chat [MS Dynamics] In this article, you will learn how to send an SMS message using the SMS Chat messenger.
MS Dynamics – Sending a Single MMS from SMS Chat [MS Dynamics] This article explains how to send an MMS message using the SMS Chat messenger.
MS Dynamics – Sending a Single SMS from Text Message Activity [MS Dynamics] This article shows you how to send an SMS message using the Text Message messenger.
MS Dynamics – Sending a Single SMS from Communications Dashboard [MS Dynamics] This article provides instructions on sending an SMS message using the Communications Dashboard.