Salesforce Marketing Cloud
TrueDialog Integration
TrueDialog provides SMS messaging through the TrueDialog Integration app for Salesforce Marketing Cloud. The app allows you to build Journeys that leverage TrueDialog’s advanced SMS messaging platform to send Mass SMS messages.
The TrueDialog app requires your account to use Single Opt-In for your Subscription Opt-In Type. See the Setting Single Opt-In For Integrations article for instructions on how to check and change this setting.
Quick Start
To begin messaging your contacts, follow the comprehensive instructions in the articles below. These articles will guide you through each step of the process to ensure that you can send your first message. Whether you’re an experienced Salesforce Marketing Cloud user or just getting started, these instructions will ensure that you can easily send your SMS message.
Step 1 – Install and Connect the TrueDialog Integration
⮞ SFMC – Installing and Connecting TrueDialog
Step 2 – Create a Data Extension for Your Contacts
⮞ SFMC – Creating a Data Extension For Contacts
Step 3 – Create a Journey to Send a Mass SMS Message
⮞ SFMC – Creating an SMS Journey
Other Articles
The following articles will show you how to complete tasks related to the TrueDialog Integration.
| Article | Description |
|---|---|
| SFMC – Creating a Journey Schedule | Instructions for scheduling a Journey or creating a recurring Journey. |
| SFMC – Viewing Message Logs | Instructions for viewing logs of messages sent and received through TrueDialog. |
| SFMC – Editing and Versioning a Journey | Instructions for editing a Journey by creating a new version. |
| SFMC – Testing a Journey | Instructions for testing a Journey by using a testing Data Extension. |